Nobody wants to leave their firm, and its IT, in the hands of someone who can’t identify the best way to solve a problem. That’s why finding the right IT partner matters. The right provider should understand your firm, your industry, and the technology you rely on every day.

Let us help you figure out what to look for, and along the way, show why we might just be the right for your firm!

We believe these are the TOP 5 Things your firm should be looking for in an IT provider. ⬇️

Do they specialize in IT for Law Firms?

Law firms have different technology needs than a typical small business. An IT provider should understand the importance of confidentiality, document management, legal software, secure communication, and keeping attorneys productive when deadlines are tight.

Here at Active Computers, we specialize in working with small to mid-sized firms because we love being able to build strong relationships with our clients. By getting to know your firm and understanding how you work, we can build trust and provide personalized IT solutions that fit your needs and not just offer a one-size-fits-all approach, which is more difficult when dealing with larger firms.

Does The Provider Offer Proactive IT Instead Of Just “Break-Fix?

This one is a huge one because working with an IT provider who only fixes the breaks when they appear or are asked to is extremely different than the IT provider that does…

  • Routine monitoring
  • Software and security updates
  • Backup Monitoring
  • Security assessments
  • Prevents the problem before one can pop up

Your IT provider shouldn’t just be asking, “What broke?” They should also be asking, “What can we do to make sure this doesn’t happen again?”

Active Computers is an IT managed service provider that believes in preventing problems before they have a chance to disrupt your business. We work proactively to identify potential issues, strengthen your technology, and keep your systems running efficiently so you can focus on what matters most about running your firm and serving your clients. Our goal is to make your company’s technology run smoothly, securely, and reliably while providing the support you need when problems do arise.

Does The IT Provider Protect Your Firm From Cybersecurity Threats?

For law firms, cybersecurity is more than just protecting computers, t’s about protecting your clients, your reputation, and the confidential information your firm handles every day. Law firms are trusted with sensitive legal documents, financial information, personal information, and private communications, making strong cybersecurity essential.

When choosing an IT provider, you want to make sure they are taking a proactive approach to cybersecurity to reduce risk rather than waiting for something to go wrong. A good IT provider should help identify potential risks ahead of time, protect your systems, and make sure your firm is prepared if a security incident does occur.

Which of these scenarios sounds better…

  1. Catching a problem too late and hoping it can get fixed?

OR

  1. Knowing that your IT provider is preventing the problem before it starts?

Most clients choose Option 2 - Get Ahead of IT Problems!

At Active Computers, we work to stay ahead of potential threats by helping law firms strengthen their security, monitor their systems, and reduce vulnerabilities before they become serious problems. Our goal is to give your firm peace of mind knowing that your technology and your clients’ information are being taken seriously.

Can The IT Provider Scale With Your Firm?

Your firm is growing all the time, which is amazing, but that means…

  • Increased chance of risk
  • Cloud migration
  • Acquisitions and Mergers
  • More software
  • Expanded cybersecurity needs

Your IT needs today probably won’t be the same as they will be five years from now. The right IT partner should be able to grow with your firm rather than becoming another obstacle to growth.

Here at Active Computers, we love supporting our clients’ growth, and we are growing right alongside them! We specialize in supporting 10-100 person firms, which allows us to provide the personalized attention and support that growing businesses need. As your firm grows, your technology needs to grow with it. Whether you’re adding new employees, opening another location, upgrading your systems, or simply looking for ways to improve efficiency, we’re here to help make that transition as smooth as possible. We want to deliver the best service for the best prices as well; we charge about $165-$185 per workstation. Our goal is to optimize your time and money because time IS money.

Are They More Than A Vendor - Are They Your Partner?

By now I hope you have gained helpful insight on what to look for in a great IT Managed Service Provider! At the end of the day, choosing the right IT company for your law firm is about more than finding someone who can fix a computer when something goes wrong. You need a partner who understands your firm, takes cybersecurity seriously, responds when you need help, prevents problems before they happen, and can grow alongside your firm.

We would love to serve your firm with all of this - CALL us at 469-653-0517 or visit us at www.activecomputers.com TODAY!